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General Manager

Essential Duties and Responsibilities

Coach and develop team through training, employee management, and setting an example in order to maximize potential for team members and the business.

Encourage store growth and profitability by appraising vehicles, selling loan products to consumers, obtaining referrals, participating in community events, and more.

Develop customer relationships and provide unrivaled customer service in order to build new business, increase store profitability, and further brand loyalty and recognition.

Set performance standards and expectations while holding team accountable for upholding compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

Minimum Qualifications

  • High School Diploma or equivalent required
  • Leadership experience in a sales or customer service-oriented position
  • Sales-oriented mentality and passion for customer service
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and handle multiple competing tasks with ease
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Use of personal vehicle required as well as the ability to drive on Company business throughout the workday
  • Credit and criminal background check required to include MVR (state exemptions may apply)
  • Valid driver's license and car insurance
  • Must be at least 19 years of age
  • Ability to work store hours of operation, including Saturdays

Preferred Qualifications

  • Associate's Degree or higher
  • Experience in retail, sales, or financial industry
  • Bilingual English/Spanish is a plus


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